I made an effort to make reservations for a close-by lodge via your Airline Accommodations services just to know that there have been no vacant rooms offered. I had been left to join the rest of the displaced passengers to sleep within the airport terminal with a cot with a blanket and pillow. I am appalled that within the 21st Century, I needed to experience this level of humiliation.
AA dropped my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to examine position. It took 3 days to obtain my luggage and I needed to vacation to Panama Town Aprt to acquire my luggage after Tallahassee Aprt obtained it and sent it to Atlanta then to Laptop by Delta.
I will start by stating that I have professional the worst flight working day with regards to your airline. Initially I had been delayed around an hour or so resulting from “weather”, when it was Sunlight shining on the departure and arrival airport. Second, I was moved to a third flight on account of my hold off I skipped my relationship by 2 minutes. 3rd, when boarded around the third flight, we sat at the gate for 2 hrs due to “weather” all over again. When they deplaned that flight, on account of predicted 2 hour extended delay, I acquired moved to some fourth flight.
We boarded the plane and there have been 2 good gentlemen attendants. They served a person spherical of drinks in a short time and hardly ever came back again all over and asked if we wanted anything to consume.
rosity to us shareholders. Administration and all personnel of AAL are definitely accomplishing a terrific work, reflected from the steady rise of
just an e-mail apologizing for your inconvenience brought on by the delayed flight would've been all I preferred from someone in your functions.
Document LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Point out on May 14th. Our program was to fly another early morning to Phoenix on Flight 5635 We arrived within the airport at 4:30 am on May possibly 15th and our flight AT 6:fifteen AM was cancelled as a consequence of insufficient communications for your pilot to direct his flight. Unfortunately, there were no other flights to Phoenix that day. So we were given an right away remain in El Paso. We had by now turned within our rental automobile As a result we ended up stranded at the resort to the working day!!. The travel agent rescheduled our flight for the following day May sixteenth. We have been looking at our tickets afterwards during the day and understood some thing was Mistaken with our tickets so we went back again towards the airport and talked to the agent and we only experienced a flight to PHOENIX. No flight had been scheduled to Puerto Vallarta on that working day!!! If we experienced not checked Together with the agent we would have been layed in excess of in Phoenix for another working day. We experienced also upgraded our seats so we dropped more than $200 in costs.
I am able to guarantee you that This can be the worst flight I have experienced in my full existence. My mother and spouse both equally agree. We fly all around the region and so are not new to touring. In general it was simply a awful practical experience. We skilled racism, incompetence and in excess of worked and irritable employees.
I recognize you happen to be going through a merger and a few workers may very well be fewer than thrilled, but this Perspective really should not be apparent for your buyers who are just calling to receive some help.
Unfortunately because of weather I used to be unable to get out in the tri towns promptly this previous 7 days. Even so I am extremely annoyed with American Airways customer service.
Not just were being we not seated in Business as told, we before long realized which the movie method and WiFi was failing to operate and we wouldn't have the capacity to hear tunes or movies in the course of our 10 hour flight. I often anticipate having fun with flicks on prolonged flights.
Be sure to explain to check me how This may be solved. I do enter the correct precheck amount about the reservation sort and The shopper service agent has also Look at it. This does not use good relations which has a shopper who flies 8 to 10 periods a year.
I even attempted calling on the telephone and received nowhere; all I could hear is really a recurrent message and After i ask for to talk to client relations, I might get hang up on.
I lately had a flight cancelled by American Airways and stood inside a line for forty five minutes to have rebooked on another flight. I was shocked to learn which the gate agents did not Possess a see into your available USAIR flights.